Escape to Now Sapphire Riviera Cancun, a AAA Four Diamond resort located in the heart of the Riviera Maya near Cancun. Lovely hotel which makes no attempt to reduce their environmental impact. Now Sapphire Riviera Cancun's 488 rooms provide balconies, iPod docks, and free local calls. Error: Whether negative or positive, we'll post every comment in full, as quickly as possible, after it's moderated to comply with Booking.com guidelines. Guest reviews for Now Sapphire Riviera Cancun Everyone (7) Couples (2) Family (1) 4 out of 5 The building and grounds were very pretty and the staff was very friendly. Now Sapphire Riviera Cancun, Riviera Maya: See 10,617 traveller reviews, 10,513 candid photos, and great deals for Now Sapphire Riviera Cancun, ranked #9 of 39 hotels in Riviera … The room service at 11 pm closes nothing to eat afterwards. The worst part was to see young people taking carts on the lobby while my family was waiting in our room, I went to talk to someone, and he told me they give priority to drunk people because they could have an accident walking to their room. We'll also provide transparency over the status of submitted content. We believe review contributions and property responses will highlight a wide range of opinions and experiences, which is critical in helping guests make informed decisions about where to stay. Beautiful beach. Even if they just upgraded a little like using real fresh juice like the rest of Mexico instead of concentrate, offered more Mexican food, or offered beachside food service, it would make a huge difference in quality. Value. The only way to leave a review is to first make a booking. Music was coming from both sides of the pool and it was two different type of music killing my ears. Now Sapphire Riviera Cancun offers Unlimited-Luxury ® amidst impressive Mayan architecture, lush landscaping and resplendent ocean views. It was smaller than what I'm used to. It was always a wait. Choose your currency. Now Sapphire Riviera Cancun is ranked #90 among luxury hotels in Maya Riviera & The Yucatan by U.S. News & World Report. Your current language is English (US), The place is the right size to enjoy everything. Now £98 on Tripadvisor: Now Sapphire Riviera Cancun, Riviera Maya. Restaurants are all close to each other and the food and the service w, A great stay! Bad knees/legs) and lobby to room without reservation. I ended up going back to our room to change...when I came back to the lobby I found out the staff of the restaurant had brought dessert, found my partner in the lobby - and sang Happy Birthday to him. Minimalist architecture and décor, both inside and out, with a tropical feel. The process is so carefully laid out that nothing is missed. Please enter a valid email address. Also sometimes at the main pool the music was a little spastic. The mixed drinks were very flavorful but watered down... that meant drinking straight shots no chasers or wine/beers. Service. Great food! First, I was disappointed they stuck us in an odd corner. Due to social distancing eclipse night club was not open. Now Sapphire Riviera Cancun, Riviera Maya: See 10,650 traveller reviews, 10,529 candid photos, and great deals for Now Sapphire Riviera Cancun, ranked #11 of 40 hotels in Riviera … Of course, our waiter himself couldn't do anything, but he did get the manager who explained something like it was the AC for all the restaurants, but he would turn it down. Booking.com does not accept responsibility or liability for any reviews or responses. However they do have buzzers for waiting for dinner which at least means you can wait by the bar! Something were looking forward to. Very clean. Now Resorts and Spas offer guests vibrant beachfront family vacations settings where both excitement and relaxation await. Booking.com™. This is unacceptable, especially for such an expensive resort. 10 could have fit at a table easily but would not allow. Always asking if they could be of help and answering basically all of our information inquiries. I had gone to the pref club concierge to make the dinner plans special for him. The water is not beautiful like many Caribbean resorts. Now Sapphire Riviera Cancun, Riviera Maya: See 10,589 traveller reviews, 10,505 candid photos, and great deals for Now Sapphire Riviera Cancun, ranked #9 of 39 hotels in Riviera … There weren't too many people at the resort due to covid. Prices are calculated as of 23/11/2020 based on a check-in date of 06/12/2020. 29 Reviews for Now Sapphire Riviera Cancun Recommended by 92% of couples 4.6 out of 5.0 Quality of service 4.6 Contributions to Booking.com are a reflection of the dedication of our guests and properties, so we treat them with the utmost respect. I sat waiting - as my 5 other family members FINISHED their food. Main pool area, all the staff very friendly and taking care of you! Wilbert (Willie) also showed great customer service. Now Sapphire Riviera Cancun, Riviera Maya: 10,535 Hotel Reviews, 10,419 traveller photos, and great deals for Now Sapphire Riviera Cancun, ranked #9 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Not tonight!! The staff are ALL helpful and … Book Now Sapphire Riviera Cancun, Riviera Maya on Tripadvisor: See 10,658 traveller reviews, 10,542 candid photos, and great deals for Now Sapphire Riviera Cancun, ranked #11 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Stay at this 4-star beach resort in Puerto Morelos. We want you to share your story, with both the good and the not-so-good. We have more than 70 million property reviews, all from real, verified guests. So it wasn't crowded. 10,634 reviews. Beside that I’m looking forward to comeback! Now Sapphire Riviera Cancun ha sido galardonado con el premio Travelers’ Choice 2018 por estar en el top 25 de los resorts incluidos alrededor del mundo. GreenLeaders Silver level. This meant the sea at Now Sapphire is full of plastic. The staff was incredibly friendly, helpful and warm. You'll enjoy Unlimited-Luxury® inclusions with the whole family! Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams. The personnel was friendly and attentive. Nice porches. The hotel looks great and we really enjoyed it! Reviews of Now Sapphire Riviera Cancun 5 stars Zona Federal Maritima Supermanzana 11 Manzana 9 Lote 10 Benito Juarez Puerto Morelos, 77580 Puerto Morelos, Mexico #18 of 47 hotels in Puerto Morelos Premium beach bar was never open and it was super inconvenient to get drinks from the swim out suites. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. 197 Verified Reviews of Now Sapphire Riviera Cancun | Booking.com Reviews of Now Sapphire Riviera Cancun Zona Federal Maritima Supermanzana 11 Manzana 9 Lote 10 Benito Juarez Puerto Morelos, 77580 Puerto Morelos, Mexico #18 of 46 hotels in Puerto Morelos Food was well prepared, and the buffets showcased a lot of different cultural food! It was hard to take a nap by the pool because it was so loud. We were preferred but felt like a regular guest. Now Sapphire Riviera Cancun, Puerto Morelos: See 10,544 traveller reviews, 10,438 photos, and cheap rates for Now Sapphire Riviera Cancun, ranked #9 of 39 … Booking.com’s role is to be a feedback distributor for both guests and properties. Beds are dressed in pillow menus and The beach was awful. If you booked through us and want to leave a review, please sign in first. And they had to walk even under the rain. Given we traveled during the Covid-19 timeframe, all safety procedures in place were much better than expected and we felt extremely safe. While they never asked for a tip... trust me it goes a long way! Book Now Sapphire Riviera Cancun, Puerto Morelos on Tripadvisor: See 10,641 traveller reviews, 10,527 candid photos, and great deals for Now Sapphire Riviera Cancun, ranked #11 of 40 hotels in Puerto Morelos and rated 4.5 of 5 at メキシコで素晴らしい一週間を過ごしました。リゾートの収容人数は30％に過ぎなかったので、忙しくなく、社交的な距離を保つのも簡単でした。私たちは何人かの素晴らしい人々に会い、私の夫と娘はたくさんのゲームに参加しました。彼らは水風船投げゲーム、コーンホール、ボリーボール、水バスケットボール、水フリスビーゲームをしました。ジェイミーはテニスをした。私たちはヨットで遠足に行き、シュノーケリングをして海で泳ぎました。私の娘はまた、小さな魚が彼女の感じで死んだ皮膚を食べたという良いペディキュアタイプの取引をしました笑。 私の血液型は今では手指消毒剤です笑彼らは常にそれを私たちに与えていました。また、靴を何にでも洗わなければなりませんでした。そこに着くと、荷物やバッグに消毒剤をスプレーしました。何度も体温を測ってもらい、数え切れませんでした。彼らはいつもマスクを着用していて、いつも正しい状態で半分の時間鼻の下にいるここのように、私はスタッフが彼らと遊んでいるのを見たことがありませんでした。リゾートが閉鎖されてから最初に開催できたショーを見ることができ、彼らは皆、再びそれを行うことにとても興奮していました。スタッフは素晴らしく、とてもフレンドリーで、すべてをきれいに保ち、みんなが幸せになるように一生懸命働きました。数週間前の熱帯低気圧で海藻がたくさん発生し、クラゲのせいで赤旗が出たため、ビーチに行けませんでした。砂嵐のせいで、とても曇っていて、ほとんど曇っていました。今年は確かに違いましたが、それでも素晴らしい時間を過ごしました。多くの人が私たちが行ったことに目を転じていることを私は知っていますが、私たちは注意深く、責任を負うことを選択していますが、同時に私たちの生活を送っています。スタッフは素晴らしかったです！, ！すべての名前を思い出せませんが、私たちのお気に入りのいくつかは、エンターテインメントスタッフと一緒のキャスリンとルイージでした。プールバーでは、オマールが最高のアマレットサワーを作ります！ ！ ！火鉢レストランのバーテンダーも美味しいドリンクに！ ！ああまた、私はスイムアウトルームを強くお勧めします！ ！ ！, このリゾートは、ゲストの安全を守るために、さらに上を行きます。スタッフ全員がマスクを着用しています。到着後すぐに靴を消毒します。ビュッフェのアイテムは準備されるか、あなたに提供されます。メニューはQRコードに置き換えられました。彼らはいたるところに手指消毒剤のボトルを持っていて、ゲストはレストランに入る前やバーで注文する前にそれを使用する必要がありました。 COVIDを寄せ付けないための対策が講じられていることにとても感銘を受けました。空港では、タクシーは高速道路沿いの労働者でさえあります。 。 。みんなマスクをしている。, これは、パンデミックがちょうど今レビューする時間がある前の3月でした。 私たちはD.Rに14回行ったことがありますが、これはメキシコへの4回目の訪問であり、これが最高だったと言わなければなりません。 スタッフは驚異的で、とてもフレンドリーで、いつも笑顔でハイタッチをしていました。私たちは2人の子供12と14と一緒に旅行しました。スタッフは彼らがいつもスポーツをするために彼らを探していて、彼らに会ったとき彼らはいつもハイタッチと抱擁の名前を決して忘れませんでした。 食事は素晴らしく、アラカルトは素晴らしかった、ビュッフェが特にティーンエイジャーのためにパスタバーを必要とするという不満だけ。部屋は広々としていて、とても清潔な冷蔵庫が常に補充されていました。 このリゾートに行く場合は、プエルトモレロスの町に行くようにしてください。次回はホテルが提供する交通機関で行きました。次回はタクシーで行く予定です。次回はとてもフレンドリーな人たちが戻ってきます。ガラス底のボートツアーを走っている女性は圧力がかからず素晴らしく、港のツアーをしてくれたので、漁師が魚を掃除しているなど、マンタがすぐ隣に来るのを見てくれました。残念ながら遠足はできませんでしたが、次回はきっとそうします。 次回は確実に戻ってきます。 申し訳ありませんが、スタッフの名前を思い出せませんが、すべてが素晴らしく、私たちの滞在をとても楽しいものにしてくれました。コーヒーショップの女性たちは、私たちがコーヒーを飲んだことをよく覚えていました。 。, Tripadvisor Plus Subscription Terms & Conditions, Galeria Arte Zissimo arte contemporano周辺ホテル. Went twice and food was cold! We went back up to the main lobby to look for some desert & walk around. Nice rooms and bathrooms. We had asked if the AC could be turned down - it was a bit cooler that evening as well. The Air conditioner in our room didn't get very cold. Contributions should be travel related. The staff couldn’t have been more attentive or professional, we loved everything about the service at Now Saphire. Situated on Didn't go to beach ☹️ as there was to much algae. We went back to the restaurant we had been too most of the nights. What I did not like is how the resort tries to keep you on the resort or make you pay for outrageous cost to go to another beach. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. There's little within walking distance, but the resort's easy access to the freeway makes it a good base for those wanting to explore the Riviera Maya region. Steak Restaurant was very poor. Contributions should be appropriate for a global audience. Popular attractions Puerto Morelos Town Square and Crococun Zoo are located nearby. Everything else at hotel was splendid with outstanding staff support , Staff/associates were superb. All content should be genuine and unique to the guest. When dinner came out, my food was way undercooked - we had asked for them to just put it on the grill a bit more.